Privacy policy
Privacy Policy
Last updated: July 2025
Store: Vaultline | thevaultline.store
Introduction
Vaultline ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data.
By using our website and placing an order, you agree to the practices described in this policy.
Information We Collect
When you place an order or create an account, we collect: your name, email address, shipping and billing address, phone number (if provided), and payment information. Payment data is processed securely through Stripe and we do not store your full card number, CVV, or banking credentials.
When you visit our website, we automatically collect certain technical information including your IP address, browser type, pages visited, time spent on pages, and referring URLs through cookies and analytics tools.
How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping notifications, respond to customer service inquiries, detect and prevent fraud, improve our website and services, and send marketing communications (only if you have opted in).
Sharing Your Information
We do not sell your personal information. We share data with trusted third parties only where necessary to operate our business, including:
Shipping carriers (to deliver your order)
Payment processors — Stripe (to complete your transaction securely)
Analytics providers (to understand website usage and improve our service)
All third parties we work with are required to handle your data in accordance with applicable privacy laws.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies in your browser settings, but some features of our website may not function correctly without them.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years for tax and accounting compliance.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also request that we restrict certain processing activities. To exercise any of these rights, contact us at hello@thevaultline.store.
California Residents — CCPA
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at hello@thevaultline.store.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
Contact Us
Email: hello@thevaultline.store
Address: 805 Columbia Ave, Franklin, TN 37064